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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Repair Outlet X RepairDesk
RepairDesk Integration
Seamlessly import all your Repair Outlet Purchase Orders into RepairDesk with one click.
Once you receive your Repair Outlet order, simply book in the purchase order an instantly add to items to your inventory
Save up to 20+ hours every month in manual data entry with an automated, streamlined and hassle-free experience.
#1 Cloud-based POS and Repair Shop Software
RepairDesk offers total repair control with an end-to-end workflow tailored for your entire repair business in one place. Create and assign repair tickets, manage and organize inventory, generate more revenue and provide a great checkout experience to your customers.
Repair Ticket Management
Create tickets, assign them to your technicians, monitor job progress and update customers on their repairs via Email & SMS.
Point of Sale
Create estimates and tickets, sell repairs and accessories, generate invoices and collect payments, all from a single screen.
Inventory Management
Update and organize your inventory including pricing, quantity and discounts across multiple stores with a centralized product catalog.
RepairDesk Payments
Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden charges.
Generate More Business With New Revenue Streams
Expand and conquer! Win your customers by offering more. More industries, more features, more flexibility, more customization and more control. Use a POS system for repair shops to become a one-stop shop for everything repair for your customers.
Mail-in Repairs
Receive repair job requests. Standardise the data capture process. Enjoy shipping integration and online payments.
Trade-ins
Buy, refurbish and sell second-hand devices through a buyback suite and add another stream of revenue to your store.
Gift Cards
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
Loyalty Programs
Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden charges.
Monitor and Track Your Business Performance
A better view of your business means a better view of growth. Monitor your repair shop with Business Reporting and employee management software and oversee your operations and employees' performance to increase efficiency.
Multi-Store Dashboard
Get a high-level overview of your business through our intuitive reporting dashboard for multi-store locations.
Business Reports
Chart your repair shop's growth with reports including Sales, Expense and Reconciliation reports sent to your inbox daily.
Employee Tracking
Track your employees' check-in & check-out time, in real-time and analyze their performance. Determine which employees need training & which ones are skipping necessary steps.
Roles & Permissions
Roles are the quickest and easiest way to manage employee permissions. Define, set, and implement different employee roles and permissions to control their access to RepairDesk.
Your Business Data On the Cloud
Your customers, financials and employees' data is hosted on the cloud to keep it safe, secure, and easily accessible anytime, from any part of the world.
Retain Customers & Increase Repeat Purchases
Connect with customers in your own personal way with customized email campaigns, templates, SMS messages, Facebook Messenger, Google My Business and more.
Setup, Onboarding, Training and Support
Easy transition and dedicated team training along with 24/6 hours of dedicated customer support available over email, web chat, WhatsApp and direct calls.
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