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COVID-19 Update - We are operating as normal. PLEASE NOTE: We're experiencing some delays with Royal Mail Shipments
COVID-19 Update - We are operating as normal.

Shipping & Returns Information

We dispatch orders made before 3pm Monday - Friday same day, sometimes we can despatch past this cut-off time however this cannot be guaranteed.

If you have an urgent order you need to place after our cut-off time, please get in touch with our customer service time and we will try our best to help you.

Shipping costs are calculated at checkout - the price will depend on the method chosen, location, order value and if your order contains batteries.
 

UK Mainland

Service

Price

Restrictions

Order Contains Batteries?

Royal Mail 2-3 Days

£3.00

 

NO

Royal Mail Special Delivery Pre 1PM

£9.00

NO

DPD Next Working Day

£5.80 / Free over £200

YES

DPD Next Working Day Pre 12PM

£12.00

YES

DPD Next Working Day Pre 10:30AM

£20.00

YES

DPD Saturday Delivery

£14.00

YES

DPD Sunday Delivery

£14.00

YES


UK Offshore

Isle of Man, Channel Islands, Highlands and Islands.

Service

Price

Restrictions

Order Contains Batteries?

Royal Mail 2-4 Days

£3.00

 

NO

Royal Mail Special Delivery 1-2 Days

£9.00

NO

DPD 2 Days

£30.00

YES

Northern Island

Service

Price

Restrictions

Order Contains Batteries?

Royal Mail 2-4 Days

£3.00

 

NO

Royal Mail Special Delivery 1-2 Days

£9.00

NO

DPD 2 Days

£14.00 / Free over £200

YES


Returns

If you wish to return your order to us for a full refund, you can do so within 30 days of purchase. All Items must be returned in the same condition they were received in, along with all packaging with no signs of installation or use. We suggest that package the item properly and used a tracked delivery service, as we are not responsible for any loss or damage in transit.

Please contact our customer service team prior to returning items. All returns need to include your details, order number or proof of purchase so let us know which order to refund. Returns without this information will be rejected. We aim process return the day they arrive in but this can take 1-2 days for us to process the return, excluding weekends and Bank Holidays. We will email you a confirmation of your refund once its been processed. 

Faulty goods:

Although faults are rare, they do unfortunately happen from time to time. If you think the part you have received from us is faulty please get in touch with us, our trained staff will help you troubleshoot any issues. If the part is faulty, we will discuss options for replacement or refund, depending on the cost of the item we may require the faulty items back, if a return is required we will provide a prepaid return label.