Our price match promise
We'll price match any item we sell including delivery costs against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:
Give us a call on 0800 970 9427 or use our live chat service
Let our friendly team know the product SKU
Tell us where you have found it cheaper
Let our team work their magic
That’s all! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Happy days!
What if I've already bought my product?
The savings don’t just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, please let us know through. We’ll happily refund the difference, which will appear in your bank account within 3-5 days. If you let us know after those 7 days, we won't be able to match the price.
Our Price Match Terms
Let's keep this simple, just handy information you should know.
We match against the total cost of our competitor’s item and delivery, so keep this in mind before you call us
We only price match against website from retailers based in the UK, selling UK products
The product on our competitor’s site needs to be exactly the same as the one on our site
The product must be available to order and pay for that same day